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The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the “Nordstrom” of Your Industry

Robert Spector
Patrick D. McCarthy
Categories:Non-Fiction

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Rendors (2)

1
Fortune 500 CEO
1
TIME 100: Most Influential People

Howard Schultz

Founder & CEO of Starbucks
Fortune 500 CEO
TIME 100: Most Influential People

J. W. Marriott, Jr.

CEO/Marriott International

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