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The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the “Nordstrom” of Your Industry
Robert Spector
Patrick D. McCarthy
Categories:
Non-Fiction
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Rendors (2)
1
Fortune 500 CEO
1
TIME 100: Most Influential People
Howard Schultz
Founder & CEO of Starbucks
Fortune 500 CEO
TIME 100: Most Influential People
J. W. Marriott, Jr.
CEO/Marriott International
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